Terms of service
LVRX Event Ticket & Pass Terms and Conditions
1. Independent Secondary Marketplace Disclosure LVRX operates as an independent secondary marketplace and ticket broker. LVRX is not the event producer, organizer, promoter, or venue. We are not affiliated with any performers, sports teams, production companies, or primary ticketing platforms (e.g., Ticketmaster, AXS). By purchasing through LVRX, you acknowledge that you are buying from a secondary source and that the price paid may be higher or lower than the original "face value" printed on the ticket.
2. All Sales Are Final All purchases made through LVRX are final. No refunds, cancellations, or exchanges will be issued for any reason, including but not limited to: change of mind, personal scheduling conflicts, or dissatisfaction with the event.
3. Event Cancellations and Postponements
- Cancellations: In the event of a total cancellation where the event is not rescheduled, the responsibility for refunds lies with the original production company or venue. LVRX is not liable for the return of funds due to producer-led cancellations.
- Postponements: If an event is postponed or rescheduled, your tickets will remain valid for the new date. No refunds will be issued for rescheduled events.
- Incidental Expenses: LVRX is not responsible for travel, lodging, or any other incidental costs incurred by the buyer due to event changes.
4. Digital Ticket Transfers (Manual Process) Tickets will be sent to the email address provided during checkout via the primary ticketing platform's transfer system. Please allow 24–48 hours for processing. It is the buyer's sole responsibility to accept the transfer in time. LVRX is not responsible for tickets that expire or remain unaccepted.
5. Physical Passes and Shipping (FedEx) Once a package is scanned into the FedEx system, LVRX is no longer liable for delays, lost packages, or theft. LVRX is not responsible for delivery failures due to incorrect shipping information provided by the customer.
6. Limitation of Liability In no event shall LVRX's total liability to the buyer exceed the total purchase price of the ticket(s) in question.
LVRX operates a concierge transportation brokerage network. All transportation services are provided by independent contractors.
LVRX Transportation Services Disclaimer
01 — The Network
LVRX is not a transportation company. We are a premium concierge communications and networking platform — a dark-lane connector between those who move and those who need to be moved. We architect the link between Riders and elite independent transportation professionals (Drivers). The ride is theirs. The network is ours.
02 — Independent Operators
Every Driver within the LVRX network operates as a fully independent contractor — sovereign over their vehicle, their route, and their craft. They are not employees, agents, or extensions of LVRX. They are professionals who chose to plug into our grid. We vouch for the connection. They own the execution.
03 — Limitation of Liability
LVRX functions exclusively as an intermediary — a broker between demand and supply in the transportation space. We do not assume liability for the physical transportation services rendered. All agreements governing the ride itself are strictly between the Rider and the independent Driver. LVRX bears no responsibility for delays, damages, property loss, or incidents occurring before, during, or after the provision of transportation services.
04 — Assumption of Risk
LVRX curates connections with vetted, reputable transportation professionals. However, Riders acknowledge that all third-party services are utilized at their own discretion and risk. You are responsible for your own judgment. We give you access to the network — how you move through it is on you.
LVRX — We don't drive. We connect.